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Everything You Need to Know About Keyrenter New Mexico Property Management

Welcome to the Keyrenter New Mexico FAQ page! Here, you’ll find answers to the most common questions about our services, rental processes, and property management practices. Whether you’re a prospective tenant, current resident, or property owner, our comprehensive FAQs will help you understand how we operate and address any concerns you may have. If you have additional questions, feel free to contact us directly for more personalized assistance.

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How do I pay my rent?

You can pay your rent through our secure Resident Portal. You have the option to make a one-time payment or set up recurring payments. We accept various forms of payment, including electronic checks and credit cards.

What should I do if I need maintenance or repairs?

If you need maintenance, log in to the Resident Portal to submit a maintenance request. Please provide as much detail as possible, including photos or videos if available. For emergency repairs, please contact our 24/7 emergency line immediately.

How much notice is required before I move out?

We require a minimum of 30 days’ notice before your intended move-out date. You can submit your Notice to Vacate through the Resident Portal. Please refer to our Move-Out Instructions to ensure a smooth process.

Can I renew my lease?

Yes, lease renewals are generally available. We will contact you before your lease expires to discuss renewal options. If you wish to renew, please let us know, and we’ll guide you through the process.

What are the community guidelines I need to follow?

Our community guidelines are designed to ensure a peaceful living environment for all residents. Key guidelines include observing quiet hours, proper parking, pet policies, and maintaining the cleanliness of shared spaces. Please review your lease agreement for full details.

How do I set up utilities when I move in?

Upon moving in, you are responsible for setting up utilities in your name unless otherwise specified in your lease. Contact the appropriate utility providers (electricity, water, gas, internet) as soon as possible to avoid any disruptions.

What if I get locked out of my apartment?

If you are locked out during office hours, contact our office for assistance. After hours, you may need to call a locksmith at your own expense. We recommend having a spare key in a secure location to avoid this situation.

Are pets allowed in my rental?

Pet policies vary by property. Please refer to your lease agreement for specific details regarding pet fees, breed restrictions, and the number of pets allowed. All pets must be registered with our office.

How do I report a noise complaint?

If you’re experiencing excessive noise, first try to address the issue directly with your neighbor. If the problem persists, contact our office, and we will take appropriate action to resolve the situation.

What is the process for adding a roommate?

Adding a roommate requires approval from Keyrenter Property Management. The potential roommate will need to complete an application and pass a background check. Additional fees may apply. Please contact our office for further details.

How do I handle trash and recycling?

Trash and recycling procedures vary by property. Please follow the guidelines provided during your move-in process, and ensure that all waste is disposed of properly in designated areas.

Can I make changes to my rental unit?

Any alterations to your rental unit, such as painting or installing fixtures, require prior approval from Keyrenter Property Management. Unauthorized changes may result in fees or forfeiture of your security deposit.

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1501 University Blvd.,Northeast, Albuquerque, New Mexico, 87102

[email protected]

(505) 243 5556

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